About Us:
SHA is seeking a motivated and enthusiastic Part-Time Social Media Assistant to join our team. This is an excellent entry-level opportunity for a proactive individual looking to launch their career in social media. You will play a crucial role in supporting the senior team in the coordination, implementation, and reporting of social media strategies across a range of exciting clients.
Overview of Role:
As a Social Media Assistant, you will provide essential support to the Social Media Manager/Social Media Director in their day-to-day activities across a portfolio of clients. Your focus will be on creating engaging content, community management, and maintaining brand consistency across various social media channels, including Instagram, Facebook, and TikTok. You will work closely with the team to ensure client KPIs are met and to identify emerging trends and behaviours.
Key Responsibilities can include:
- Social Media Assistance:
- Community management via Meta Business Suite.
- Respond to basic inquiries and escalate complex issues appropriately.
- Meet with supervisors to confirm daily workload and provide progress updates.
- Make edits to content on canva.
- Schedule approved content for Instagram/Meta and other platforms, ensuring accuracy and timeliness.
- Manage stock for content shoots, competitions, and user-generated content.
- Provide ad-hoc support to the social media team as directed.
- Content Production:
- Ideation for creation of content, presenting tiktok and/or instagram concepts for approval.
- Work alongside interns and other assistants to shoot content for social media platforms.
- Maintain a digital content archive.
- Source Instagram product trends and images for graphic designers.
- Prepare and/or support with briefs for graphic designers.
- Assist with the planning and production of photoshoots, including mood boards and call sheets.
- Help to research social media trends.
- Copywriting:
- Create copy and captions for clients (or peer review colleagues work).
- Maintain brand tone in all copywriting.
- Administration & Ad Hoc:
- Create agendas for client WIPs, record and distribute meeting minutes.
- Take minutes on WIP calls.
- Ensure asset folders are kept up-to-date for client access.
- Assist with the preparation of monthly reports on social media engagement and growth.
- Ensure all reports are recorded and saved in the correct location.
Key Relationships:
- Reports to: Social Media Manager / Social Media Director.
- Works collaboratively with: Social Media Assistants, Social Media Managers, Interns, and the PR Team.
Requirements:
- Punctual and prepared for all meetings.
- Ability to bring insights and learnings to meetings.
- Willingness to go above and beyond for clients and the agency.
- Proactive in identifying and taking opportunities.
- Ability to work collaboratively and autonomously.
- Strong attention to detail.
- Ability to meet deadlines and hold self and colleagues accountable.
- Excellent internal communication skills.
- Energy and enthusiasm.
- Alignment with agency values.
- Adherence to agency processes and procedures.
- Smart and professional appearance and demeanour, "client ready" at all times (with flexibility as required for certain tasks).
Growth and Development:
We are committed to supporting the growth and development of our junior team members. We provide opportunities to expand your skillset and advance within the agency.
Salary and Benefits:
This is an entry-level, permanent part-time position, Year 1, Level 1 Clerks Award Wage. We are looking for someone who can work 3 days per week.
