Account Manager

ZETR • Full-time • Melbourne, Victoria, Australia • 10h ago

INTRO

At ZETR we want to create the ultimate experience for our customers and know that it starts by listening to each other. As part of the ZETR team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realise our vision while fostering a community where everyone feels included and empowered.

ABOUT US

ZETR is an Australian design-led business focused on reinventing electrical for the future. Launched in 2017, ZETR has become a renowned name in the architectural and design community around the world, receiving numerous awards and being specified by Australia’s design leaders. We are a team of passionate individuals, who love working in a fast-paced start-up environment. A diverse group who fosters collaboration and community, as a way of empowering our team and realising our vision.

THE ROLE

Level: Junior-Mid Level

Work Type: Full-time

Location: Melbourne [Hybrid/Remote work]

Reports to: Head of Sales AU/NZ

As an Account Manager you are the face of the ZETR brand, our ambassador in the architect and interior design community tasked with growing opportunities within our existing accounts. Working closely and supporting our Project Sales Manager you will work with an incredibly passionate and driven team, with a strong sense of community, work ethic and empowerment, for a brand that is very much loved by our industry. This is a hybrid role where you will be working from home as well as shared office locations around Melbourne.

ABOUT YOU

You want to be part of an award-winning Australian luxury brand that is the leader in the architectural and design industry. You’re curious and seek new challenges which you tackle with energy and optimism. You’re extremely organized, can work autonomously, but also as part of a collaborative team and strive to create long lasting relationships.

RESPONSIBILITIES

Contribute to team and region sales budgets and targets.

Provide warm and professional service to established client base of interior designers, architects, installers and end users.

Day to day fielding of customer enquiries, quoting, follow up of quotes in a timely manner.

Support local Project Sales Manager & broader team through project consultation + admin support.

Develop key relationships and accounts in regional areas.

Provide prompt response to both internal and external enquiries.

Maintain awareness of market trends and understanding the broader industry.

Maintain brand identity through appearance, presentation and language.

Accurate account management of all client details in CRM system.

Attend Trade / Industry events to build awareness and product industry placement.

QUALIFICATIONS

Proven experience in Account Manager, Sales Consultant or Retail Management role [1-3 years].

Strong communication and relationship building skills.

Experience in Salesforce or similar CRM system.

Excellent knowledge of Microsoft 360 Suite.

SKILLS AND ATTRIBUTES

Excellent communication and presentation skills, with the ability to engage with technical and non-technical stakeholders.

Collaborative work style with a focus on best customer outcomes.

Outstanding organizational skills, with exceptional attention to detail.

Ability to work in a fast-paced environment with a demanding client base.

Determination for long-term growth.

Be open-minded, goal and results driven.

Exceptional work ethic.

Willingness to travel interstate as required.

Current driver's license and well-maintained vehicle

Please email a cover letter and your CV to careers@zetr.co with the subject line ‘Account Manager Opportunity’.

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