ABOUT US
Kerry Rocks is a contemporary Australian jewellery brand based in William Street Paddington, established since 2004, crafting fine jewellery in honour of the feminine.
We create designs, energised by ethically sourced gemstones, to illuminate the unique style of every individual.
Designed and consciously hand-crafted in our Sydney and Bali studios, each piece is a manifestation of our unshakeable ethos to respect and appreciate the earth.
Offer
37 hour week
Full time role
Attractive remuneration + bonuses
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THE ROLE
We are excited to announce an exciting position has become available at Kerry Rocks for 2025. We are looking for a new member to join our small dynamic team at our Paddington studio. This front of house role would be suited for an dynamic individual who is passionate about the world of jewellery, fashion and thrives within the customer service industry.
We are looking for a full-time person to work-days Tuesday to Saturday.
Pre-requisite Experience: Fine Jewellery / Jewellery / Luxury Brand
3+ years of relevant experience required.
KEY RESPONSIBILITIES
Providing a unique and memorable experience to all our internal and external clients
Offering exceptional customer service whilst providing personal styling advise
Ability to convert online leads and walk ins
Providing after-sales service to retain customer relations
Ability to understand and communicate jewellery customization requirements between customers and production
Able to manage with attention to detail basic Shopify POS platform and features
Managing inventory including stock counts
Order processing and invoicing
Assist with merchandising and store presentation
Store sales performance
ABOUT YOU
[3+ years] experience in similar role (in luxury fashion or jewellery)
Excellent customer service skills, willingness to go above and beyond to meet customer needs
Excellent organisational skills
A keen interest in the local and international jewellery markets
Driven by sales targets and business growth
Demonstrates a creative flair for jewellery, fashion and styling
Proven ability to work independently demonstrating strong communication skills, daily pro-active thinking and to work collaboratively within a team
In return, we will provide you with a creative and supportive environment, with the ability to contribute ideas and opportunity to grow the business and brand.
