ABOUT US

Kerry Rocks is a contemporary Australian jewellery brand based in William Street Paddington, established since 2004, crafting fine jewellery in honour of the feminine.

We create designs, energised by ethically sourced gemstones, to illuminate the unique style of every individual.

Designed and consciously hand-crafted in our Sydney and Bali studios, each piece is a manifestation of our unshakeable ethos to respect and appreciate the earth.

Offer

37 hour week

Full time role

Attractive remuneration + bonuses

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THE ROLE

We are excited to announce an exciting position has become available at Kerry Rocks for 2025. We are looking for a new member to join our small dynamic team at our Paddington studio. This front of house role would be suited for an dynamic individual who is passionate about the world of jewellery, fashion and thrives within the customer service industry.

We are looking for a full-time person to work-days Tuesday to Saturday.

Pre-requisite Experience: Fine Jewellery / Jewellery / Luxury Brand

3+ years of relevant experience required.

KEY RESPONSIBILITIES

Providing a unique and memorable experience to all our internal and external clients

Offering exceptional customer service whilst providing personal styling advise

Ability to convert online leads and walk ins

Providing after-sales service to retain customer relations

Ability to understand and communicate jewellery customization requirements between customers and production

Able to manage with attention to detail basic Shopify POS platform and features

Managing inventory including stock counts

Order processing and invoicing

Assist with merchandising and store presentation

Store sales performance

ABOUT YOU

[3+ years] experience in similar role (in luxury fashion or jewellery)

Excellent customer service skills, willingness to go above and beyond to meet customer needs

Excellent organisational skills

A keen interest in the local and international jewellery markets

Driven by sales targets and business growth

Demonstrates a creative flair for jewellery, fashion and styling

Proven ability to work independently demonstrating strong communication skills, daily pro-active thinking and to work collaboratively within a team

In return, we will provide you with a creative and supportive environment, with the ability to contribute ideas and opportunity to grow the business and brand.

Kerry Rocks Jewellery

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