About Us:
Destroy All Lines (DAL) is Australia’s largest independent tour promoter with flagship festival brands Good Things and Knotfest Australia. DAL provides artists and their teams with end-to-end touring services from ideation, venue engagement, support act set-up, sponsorships, financial management, ticketing and sales, promotions, and event marketing. Our dynamic team prides themselves on being artist first, reliable and adaptable. We bring together great people who support each other to achieve outstanding tours and events.
This Position Matters Because:
The Tour Coordinator provides administrative support to Promoters in the planning and organising of tours, shows, festivals and performances. This includes undertaking research, ticketing builds, planning and executing tours and marketing requirements.
The position works closely with Promoters and the broader DAL Touring team and will refer decisions and seek guidance and mentoring from Promoters. Critical to this position is organisation, time management, attention to detail, agility and effective communication.
Required Attributes:
- Tech Savvy Skills
- Self-Starter with Autonomy
- Keen Attention to Detail
- Problem-Solving Expertise
- Growth-Oriented Mindset
- Teamwork & Collaboration
- Adaptability & Flexibility
- Customer Service Excellence
- Strong Multi-Tasking Skills
- High-Level Microsoft Office Proficiency
- In-Depth Industry Knowledge
Key Accountabilities:
Touring Planning and Logistics
- Extract artist statistics from socials, Pollstar and alternate sources to inform artist viability assessment.
- Develop draft launch plans for Promoter review and liaise with artists for key dates prior to activation in accordance with sales.
- Assist Promoter with review and markup venue and artist legal agreements and ensure signatures are in place.
- Advise DAL team of tour confirmation ahead of formal email with launch plan.
- Prepare ticketing builds on behalf of Promoters in conjunction with the venue.
- Identify and confirm suitable publicist and available support bands.
- Liaise with publicist and marketing on publications and opinion-editorials as required, with promoter approval if required.
- Partner with marketing to enable the development of sign-up pages, pre-registration, marketing campaigns and tour announcements that align with the launch plans drawing on the advice and oversight of the Promoter.
- Ensure assets and artwork are collated based on launch timelines.
- In partnership with Promoter oversee tour expenses and confirm or decline expense requests in accordance with contracts and agreements.
- Manage immigration and visa requirements in a timely and proactive manner.
- Organise tour accreditation processes ensuring logistics and information packs are organised, informative and clear.
- Hire tour contractors including but not limited to event production and tour managers.
- Undertake research and administration as directed by promoter to enable deal memorandums to be put in place.
Tour and Event Execution
- Plan and manage the end-to-end VIP experience including ensuring products are delivered on time and representatives are fully briefed and able to deliver a high-quality experience.
- Oversee the execution of events, working with the venue, artist management, and production teams to ensure smooth operations, as guided by Promoter.
- Follow approved travel policies and procedures.
- Address and effectively communicate on any issues related to logistics, security, sound quality, or audience experience that arise during the event.
- Monitor externally facing email accounts and respond to queries.
- Coordinate invoices and financial requirements (including venue reports, cost summary report and road float acquittal) to enable settlement.
Reporting and Evaluation
- Track and develop sales reports.
- Liaise with Finance Team for generation of report data for ticketing, profit and loss, artist results, stakeholder engagement, wins/losses.
Qualifications, Licences and Experience:
- A relevant qualification in the music industry, events, marketing/publicity or a related field is desirable.
- Previous experience in an administrative position within the music industry is desirable.
- Advanced expertise in Microsoft Office Suite and Google Suite.
- Australian Work Rights.
- A valid driver’s licence (preferred).
Capabilities:
The most effective way to learn is on the job experience. DAL believes in empowering and exposing staff to opportunities and experiences that will help them grow in capability and confidence.
Accountability and Confidentiality
Anticipates client needs and proactively discusses services based on astute listening and diagnosis abilities. Adapts personal style to build good relationships and follows through on promises proactively at a level beyond clients’ expectations. Contributes as a proactive team player to a cohesive and productive team environment. Acts discreetly, maintains confidentiality, and behaves diplomatically.
Planning and Organising
Demonstrates planning and organising skills by managing actions in a timely manner to achieve outcomes as defined by others. Prioritises and manages multiple tasks simultaneously without compromising quality.
Professionalism
Shows respect, reliability, ethics, confidentiality, and timeliness in completing tasks. Raises concerns and seeks guidance from managers when frustrated or uncertain. Demonstrates a friendly demeanour through written and verbal communication and represents DAL professionally at all times.
Adaptability and Resilience
Remains calm, listens, and seeks to understand changing situations, even when facing obstacles and disruption. Adjusts approach with support to align with new circumstances, processes, and technologies.
Quality Review
Produces and reviews detailed information, documents, and data for routine tasks and some complex tasks. Investigates information that may not be accurate and raises any concerns proactively.
Communication
Conveys verbal and written ideas and information confidently and clearly in a manner that engages audiences. Understands personal style and adapts communication to suit audiences. Solves problems with creativity and resourcefulness.
Initiative and Self-Management
Takes action and responds to queries within a reasonable timeframe. Exercises good self-control over thoughts, feelings, and actions. Demonstrates transparency, initiative, and optimism across operational and some complex tasks. Applies good judgment when making decisions. Works autonomously and takes ownership of tasks. Acts proactively, embraces feedback, and takes on responsibility, seeking opportunities to learn, grow, and contribute. Consults managers openly for more complex matters.
Want to join our team?
Please submit your resume via Pedestrian then email a photo of your favourite animal to jobs@destroyalllines.com with the subject line “DAL Junior Tour Coordinator - [Your Name]”
Applications close Sunday 19th January, 2025.
