eCommerce Dispatch Assistant

Emma Kate Co. is a travel-inspired stationery + lifestyle brand based in Melbourne, Australia.

With simple brush strokes, fresh designs, and words to stir the soul, we weave conscious, considered, generous details into every little thing we make.

Since our founding in 2015, we’ve established an inimitable creative presence and highly engaged, rapidly growing following with over 300 wholesale partners, customers in over 70 countries, and a community of huge hearts from every corner of the globe.

We believe in fostering a thriving, creative, generous team culture, where joy is the foundation.

Are you our person?

We’re looking for a proactive, driven and exceptionally organised eCommerce Dispatch Assistant to join our growing team.

This role will involve working from our Warehouse in Altona North.

Your core responsibilities will involve the following:

Order Dispatch

• Pick and pack online and wholesale stationery orders, maintaining our highest standard of quality and bespoke ‘unboxing’ experience.
• Manage post pickup
• Manage warehouse upkeep, ensuring items are stored correctly and a neat and tidy working environment is maintained
• Be across inventory

About You:

• You’d love to be in the business of making people’s days, and will give every customer interaction genuine care and attention.
   
• You are confident in fast-paced environments and are able to work efficiently + accurately. You’re the sweet spot of being someone who can move fast, while also ensuring every detail is double-checked, and just as it should be.
   
• You have unparalleled attention to detail and thrive on consistency. You understand and appreciate that the little things do matter.
   
• You’re great at switching between multiple tasks with competing priorities, and have strong time management skills. You’ll happily take initiative to manage your own day and love being handed a task or idea, and run with it in your own way.
   
• You are highly motivated solo and work well with a team. You treat everyone you encounter with positivity, respect + kindness, and understand the value of leaving things ‘better’ than you found them, simply for the benefit of the next person.
   
• You’re a forward thinker, and love to learn – the type of person who constantly asks WHY. You’re always looking to improve, find better ways, more streamlined systems and optimised outcomes that benefit the growth of the business.
   

Work Perks:

• You’ll be an integral part of a rapidly growing and inspiring global stationery + lifestyle brand
• There’s scope for you to grow and shape your own role, as our brand continues to grow
• You’ll spend your days in a creative and empowering team culture
• Enjoy generous discount across the entire Emma Kate Co. product range + our brand partners
• We love great coffee [and a team g&t]

How to Apply:

If our eCommerce Dispatch Assistant role sounds like a perfect fit for you, we would love to hear from you! 

Email us at careers@emmakateco.com with your CV and a cover letter. Please take the time in your cover letter to talk about some ways the About You section resonates with you.

• Contact Name: Lisa Asiciak
• Contact Email: careers@emmakateco.com