ARC | FULL-TIME CLIENT SERVICES

ARC EDIT is a post-production facility with offices in Sydney & Melbourne. We work across high-end commercials, TV dramas, short films, music videos & feature films.

This role is for somebody wanting to start a career in film and advertising. It is entry-level and will give you all the experience necessary to grow within the industry as well as the opportunity to meet and work with some of Australia and the world’s top directors, producers and creatives.

Working closely with our Operation Manager and the Production team, you will be responsible for creating an exceptional client experience by ensuring the Sydney office operates at ARC’s best standards, setting up and managing catering, stocks and anything else as required.

This is a hospitality-focused role base in Alexandria, having a warm and friendly can-do approach, flexibility with working hours and a current driver’s license is required.

We're open to a part-time, full-time or casual arrangement.

Day to day duties

− Open the office daily, ensuring all common areas and suites are clean, organised, and inviting.

− Greet and welcome clients, directors, and visitors, ensuring they feel comfortable and well looked after.

− Collaborate with the Production team and Artists to manage client visits, ensuring a seamless experience.

− Prepare and serve simple food and beverages (e.g., coffee, tea, light snacks).

− Coordinate and set up lunch catering as required.

− Answer and direct phone calls in a professional manner.

− Conduct regular stock checks and order office supplies (e.g., kitchen, bathroom, stationery).

− Prepare and organise paperwork, receipts, and documentation for the accounts department.

− Assist the Operations Manager and Production team with additional tasks and projects as required.

Skills and Experience

− Proactive, diligent, and methodical approach to tasks.

− Confident communication skills with the ability to interact and build rapport with clients, directors, and team members.

− A keen interest in film, literature, art, and design.

− Ability to remain calm and constructive under pressure.

The skills you’ll build

− Deep understanding of the post-production process and the relationships between Directors, Editors, and key stakeholders.

− Strong time management skills and the ability to work effectively under pressure in a fast-paced creative environment.

− Building and maintaining professional relationships with internal teams, clients, and external partners.

Please email your cover letter & resumé as PDFs to careers@arc.site

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