Matteau/Full-time

Sydney - CBD/Metro/Inner East & West

Posted 5 Aug 2022

Closes 4 Sep 2022

We are currently seeking applications for an all-rounder Studio Assistant, located in our Sydney studio and warehouse in Alexandria. 

This is a fast-paced position that will reward the successful candidate with the opportunity of growth within the company. Working to assist various teams will provide a motivated junior the scope to develop and hone their skills over time in their chosen area. This may be your first full-time position where you are looking to gain experience in the fashion industry and explore areas of interest. Please note, this is not a desk-bound role, with approximately 80% of your time spent moving/on your feet.

 

Key responsibilities

 

  • Picking and packing e-commerce customer orders. processing customer returns, including checking garments, steaming and re-stocking garments
  • Assist in packing wholesale orders including associated admin and export paperwork, preparation of invoices for orders
  • Receive and pack stock on shelves/rails, assist in regular stock take and organisation of stock within the warehouse to ensure smooth operation and accurate stock levels
  • Respond to customer emails with urgency at all times, responding to enquiries relating to order status, order delivery, sizing, return requests
  • Organise and ensure all packaging materials prepared, well-stocked and on hand at all times; ordering of packaging consumables when required
  • Ensure a clean, organised and safe workspace at all times in the warehouse – each day leaving the warehouse clean and tidy, all recycling and bins disposed of daily
  • Booking of couriers and shipments
  • Assist Design and Production Departments where required – including Quality Control of incoming stock, processing of Production Orders, ordering/counting/packing of trims and accessories, deliveries and pick-ups to cutters and makers, preparation of presentations, filing of fabrics and samples
  • General office assistance, including maintaining a safe and tidy workspace for the team, ordering of office and kitchen supplies, filing and other admin based jobs as required
  • Errands to assist broader team as required
  • Assist with preparation of events and photography shoots
  • Assist with trafficking of press loans and samples

 

Key attributes / requirements

  • Strong work ethic and enthusiasm to assist in any area required
  • Positive can-do attitude
  • Extremely organised with high accuracy and strong attention to detail
  • Highly focused to ensure accuracy and minimise errors
  • Foresight to see where help is required and offer to step in and assist
  • Ability to meet deadlines and work within a fast-paced environment
  • Efficient time management skills and the ability to multi-task and operate under pressure
  • Excellent written and verbal communication skills
  • Ability to build and maintain solid relationships with both internal and external stakeholders
  • Disciplined and able to work independently and work well with internal teams
  • A willingness to learn and apply yourself to any situation
  • Strong belief in sustainable and ethical business practices with the conviction and
  • desire to ensure this filters through all areas of the business
  • Longer hours will be required during busier times or around events
  • Ability to anticipate issues and threats, ability to take initiative in problem-solving
  • Strong computer skills with ability to learn various internal software systems as well as Excel, Word, Google Drive
  • Physically fit and strong for movement and lifting of cartons within the warehouse
  • Valid Australian drivers licence is a MUST

 

Benefits 

  • Strong career progression opportunities available
  • New office with state of the art features in central Alexandria location
  • Generous clothing allowance and ongoing discounts
  • Supportive and fun team culture

Please submit all applications to careers@matteau-store.com