Junior E-Commerce Support

Georg Jensen is a Danish design house renowned for artistic boldness, superior craftsmanship and collaborations with some of the leading designers of the past century and today. 

Overview

This exciting entry-level role will provide support for our E-Commerce team including stock management, sales, and online content for our four websites: Georg Jensen, Alessi, David Jones and The Iconic.

This is a part-time role working 4 days per week and offers flexible start and finish times to suit you best! 

Key Duties and Responsibilities

Training will be provided to complete the following:

Operations

• Online customer service assistance
• Report all technical issues and assist in their correction 
• Manage cancelled stock, faulty stock, and stock not available in the system
• Monitor of freight collections and Australia post pick-ups
• Weekly rebalance to stores for jewellery

Administration

• Manual orders and customer set-up
• Stores transfer and requests
• Administer product loans to marketing team
• Invoicing

Stock

• Investigate and minimise stock variances
• Process customer returns and exchanges 
• Conduct regular stocktakes & jewellery stock counts

Skills and Experience

• Experience in retail, sales, or administration / support role
• A high level of accuracy & attention to detail
• Intermediate skills of MS Office suite
• Excellent communication skills

Please note: Australia based employees must be fully vaccinated per the Georg Jensen COVID-19 Vaccination Policy.