Foundation Theatres/Part-time

Sydney - CBD/Metro/Inner East & West

Posted 22 Jul 2022

Closes 21 Aug 2022

Foundation Theatres is an Australian family-owned theatre owner and operator. Our venues are two of Sydney’s premier theatres: The Capitol Theatre and Sydney Lyric. Across our venues we present large scale theatrical shows to over 30,000 patrons per week. Whilst the shows that we present offer unforgettable
theatrical experiences, our incredible team ensure that every part of the customer experience is just as magical.

We are a group of 35 full time employees and over 200 casuals who work closely together on a daily basis to deliver unforgettable theatre experiences to those that visit us. Our people are the hallmark of our success, and in this role, your energy, attitude, and attention to detail is a critical part of making our theatres great
venues. Your ideas, work ethic, workplace pride, team spirit and commitment to safety are respected characteristics of your role. Our team and our audiences come from all over the world, all genders, sexualities, religions, abilities and beliefs. We welcome people from all backgrounds to work with us, perform on our
stages and visit our theatres. We are united by a safe and open environment, where we encourage all to be their true self. Harnessing diversity with respect allows us to make great theatre and thrive.

About the Position
– Role: Food & Beverage Supervisor
– Work Type: Permanent Part Time
– Location: Sydney Lyric, Pyrmont & Capitol Theatre, Haymarket, NSW
– Hours of work: The hours are generally between 5pm – 11pm Tuesday – Sunday, with day shifts on Wednesday, Saturday and Sunday.
– The remuneration will be in accordance with the Live Performance Award.

What we are Looking for
– We are looking for passionate and energetic people to add to our already wonderful food & beverage leadership team. Working closely with a small, dedicated group, we are looking for all-rounders who love hospitality service, leading a team and working in a fast-paced environment.
– Applicants should be articulate, have a love for customer service and a genuine interest in the theatre.
– Ideal applicants will have at least 2 years’ experience in a customer service focused role.
– Your role will include elements such as
o Assisting the Food and Beverage Manager and Assistant Manager with running of the floor and
supervision of bar attendants during shifts
o Coach, mentor and motivate casual staff
o Ensuring the bars are ready set and fully stocked for service
o Manage RSA issues as arise
o Assist with management of stock and stocktake
o Deal with patron issues in an effective and timely manner
o Work on the bars alongside casual staff as required
o Manage functions, including Managing of VIP’s and VIP liaison within venue functions spaces, supervise function delivery
o Other duties as required

Selection Criteria
– A very high standard of personal grooming & appearance, and willingness to comply with a grooming policy of a first class venue commensurate with its brand recognition
– An outstanding customer service orientation and strong communication skill
– Have good availability and the ability to work nights and weekends on a standard roster dictated by the schedule for each hosted production.
– New South Wales RSA Qualification
– Experience with Point of Sale systems & EFTPOS

The Reward
When you join Foundation Theatres, you join a small and dedicated team of people who are passionate about what we do. We will train and support you through whatever stage of your career you are in. We provide a safe and nurturing environment with on the job training for those looking for their first job, and full time and leadership opportunities for those with experience.

How to Apply
Does this sound like you? If you have the personality and customer focus required for this role, we would like to hear from you. Please apply by sending your CV and cover letter to Foundation Theatres F&B Recruitment hrfoodandbeverage@foundationtheatres.com.au.