WE Communications/Full-time


Posted 16 May 2024

Closes 15 Jun 2024

Who are WE?

  • Mumbrella CommsCon Awards Best Social Media Campaign of the Year 2023
  • Mumbrella CommsCon Awards Best Digital Campaign of the Year 2021
  • PR Week Global Awards Best Agency in APAC 2019 – 2021, 2023
  • PR Week Asia ANZ Consultancy of the Year 2022
  • PRovoke APAC Midsize Consultancy of the Year 2021
  • PRovoke Global Technology PR Agency of the Year 2019 and 2022
  • A global firm that puts people and purpose first
  • A culture-driven and friendly team with flexible working arrangements and career development opportunities
  • Offices in South Melbourne and Sydney CBD 


WE is one of the largest communications and marketing agencies in the world. Our competitive advantage lies in our reputation for delivering the highest quality strategic advice and the consistently high-quality results we achieve for our clients.


About you

Have you always wanted to build a career in Digital Marketing? Are you a go-getter, eager to join a highly driven, pun-loving Digital Team? A rare opportunity has opened up within our agency.


We are looking for a Digital Account Coordinator with a minimum of 6 months – 1 year of experience, where 1-2 internship placements is highly regarded.


You will be a self-motivated team player, who thrives in a fast-paced environment.


Who are WE looking for? 

We are looking for a passionate Digital Account Coordinator to join our Digital Team. The role will be responsible for providing digital craft and account service support across clients in our Digital, Strategy and Creative Department (DXT). The key purpose of the position is to assist in the day-to-day execution. This may include diving into research analytics, getting stuck into content development across social channels, inspiring ideas across creative brainstorms or providing client account support across core projects. Training will be provided as required.


Your responsibilities 

  • Supporting the team in implementing day-to-day client account activities effectively; 
  • Preparing account service-related documents such as meeting agendas, meeting reports, proposals and other client communications and correspondence to ensure everything is always kept up to date.
  • Maintaining current work-in-progress records and archives of past project information as appropriate via tracked dashboards and/or tracked Excels.
  • Assist in creative ideation, participating in brainstorms and creative briefing to our in-house Creative Studio Team.
  • Keep abreast of the latest digital platform trends and best practices and providing recommendations to team members and clients as required.
  • Assist team members in the research and insights to build strategy and approach with an awareness of your client’s industry, products, business culture, and competition.
  • Assist with content development across channels including but not limited to social media content calendars to ensure copy and creative is on brief.
  • Assist in building out campaigns on channel including targeting segments, A/B testing etc.
  • Assist across search engine marketing efforts including learning SEO best practices, building out keyword plans.
  • Assist in tracking analytics, building reports and refining how to communicate insights.
  • Support agency business development through research, competitor audits, formatting of presentations and other work as assigned.
  • Other duties as assigned. 


What sets YOU apart? 

Ideally, you will possess the following skills and attributes: 

  • Bachelor’s degree in Communications, Marketing, Media, Journalism, Arts, Business or a related discipline.
  • 6 months – 1 year of experience required. 
  • 1-2 internship placements is highly regarded. 
  • Experience across longform writing and social media profile management for businesses will be highly regarded.  
  • Faster learner e.g. learn and build independence in delivering content calendars, reports, sending agendas, attending client meetings. 
  • Ability to work across a number of accounts and develop good management skills.  
  • Ability to time manage and prioritise tasks. 
  • Overtime develop core media skills including media releases, fact sheets and media pitches.  
  • Ability to work as part of a team and support consultants with all administrative tasks.  
  • Ability to format presentations and organisation client materials including printing and binding with minimal supervision.
  • Ability to communicate clearly with consultants, suppliers and external stakeholders.  
  • Self-motivated and able to adapt quickly to changing priorities and tight deadlines. 
  • Possess exceptional communications skills and enthusiasm.  
  • Client and business environment, Customer service orientation is a must. Job pressure may exist.  


Essential Criteria

  • High level information technology skills, including proficiency in Microsoft Office suite.
  • Eligibility to work in Australia.


Why join us? 

WE offer more than a job; it is an invitation to a deeply rewarding experience. Here at WE, we priorities YOU and value your well-being and work-life balance. We currently offer a broad rewards & benefits package including: 

  • Hybrid working model (remote and onsite working days)
  • WFH allowance of $200
  • Birthday leave
  • Summer Fridays
  • Volunteer leave
  • Access to WHEREFIT 
  • Genuine career development opportunities
  • Culture/Social Club
  • EAP providers with 24/7 access 
  • Honest focus on DEI – join our committee.
  • If you are looking for a dynamic and inclusive workplace that values work-life balance, career development and team culture, WE Communications is the place for you! 
  • If this sounds like your next opportunity, we would love to hear from you. Please submit your resume and cover letter. 


Our Commitments: 

Equal Opportunity: WE provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, colour, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity, marital status, or other legally protected class status.


Diversity and Inclusion: WE values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives. We promote an atmosphere in which diversity of people and ideas are welcomed and valued. Diversity includes differences in race, religion, gender, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.