CLIK Collective/Full-time

Melbourne

Posted 25 Jul 2022

Closes 24 Aug 2022

We’re looking for a community coordinator for our innovative ecommerce coworking and warehouse space. Your role is to interact with our members, deliver outstanding customer service and assist with day to day operations, including upkeep of the site.

About CLIK COLLECTIVE

CLIK Collective is the first coworking and warehousing space designed around the needs of ecommerce businesses. We host over 130 small businesses across our locations, which makes up our community of 400+ members. This role is  based at either Moorabbin or Vermont.

 

A day in the life of a Community & Site Coordinator at CLIK Collective…

  • Open & close the site each day

  • Greet everyone who walks through our doors and point them in the right direction

  • Take new members through a welcoming onboarding experience and set them up on our systems

  • Be the main point of contact for member enquiries and troubleshoot basic IT problems

  • Help coordinate and run a variety of events for our members 

  • Assist with communications such as monthly newsletters and community emails

  • Attend to the kitchen and common areas throughout the day with light cleaning and organising

  • Build relationships with our members by getting to know them on a first name basis and learning about their business and goals

  • Manage the incoming and outgoing mail 

  • Order supplies and manage stock levels

  • Monitor our shared inbox and respond to enquiries

  • Assist the sales and marketing team with various tasks

Your key skills and characteristics;

  • Have a passion for people and space management

  • Strong interpersonal & communication skills

  • Self motivated, positive and energetic attitude

  • Excellent attention to detail – maintaining site & safety standards is super important!

  • Happy taking ownership of problems and finding ways to solve them

  • Familiarity with Photoshop or Canva and/or experience in digital marketing is desirable

  • Drivers Licence and car is strongly recommended

……and a keen interest in the world of online retail and entrepreneurs!

As a small dynamic team, we offer:

  • Full or part time employment

  • Training & advancement opportunities

  • Supportive team environment

  • Opportunities to lead your own projects

  • Opportunities for performance bonuses